Comments on: Zhiyun Smooth 4 Review Test Video And Issues With Android Phones

By: Ray

Ray — Sun, 24 May 2020 15:01:09 +0000

In reply to Guillermo Zazueta. Still not much better with Android.

By: Guillermo Zazueta

Guillermo Zazueta — Tue, 28 Apr 2020 22:56:34 +0000

In reply to Ray. Any fix yet that they maybe fixed on the firmware since this post? Currently thinking about buying either the 4 or Q-3

By: Ray

Ray — Wed, 18 Sep 2019 00:07:55 +0000

In reply to Edwin. Same problem with the Galaxy S8. You never know what will work correctly with the Smooth 4 and Samsung phones. So far I have found no fix for this. Sorry.

By: Edwin

Edwin — Tue, 17 Sep 2019 09:48:16 +0000

I have a Note 9 with ZY Play v 2.0.5 (21), every time I used3 x 3 Panorama, Time Lapse , I will loose control of the zhiyun smooth 4 afterwards. I have to turn off the smooth 4 and close the app – for it to work again.

By: Ray

Ray — Wed, 14 Aug 2019 00:51:50 +0000

In reply to giacomo. Which brand and model phone do you have?

By: giacomo

giacomo — Thu, 20 Jun 2019 06:06:24 +0000

Since a couple days I keep triying to connect the gimbal to my phone right. Set the camera manufacturer in the app and the gimbal controls the camera, but I still cannot use my phone as a monitor. When I set the app to “phone camera” mode, I keep seeing my iphone camera and not my actual camera… what am I doing wrong?

By: Rolston Jennings

Rolston Jennings — Tue, 11 Jun 2019 01:29:41 +0000

I am having a problem with my smooth. 4 when I set it up and turn it on after a while the pan motor keeps turning in all directions and not functioning as it use to before. Any solution or a fix for this problem

By: Sam

Sam — Sun, 17 Mar 2019 09:43:53 +0000

In reply to Jon compson.

I also have the S8 and I got my Smooth 4 a couple of weeks ago.

The only problem I am having is with panoramas, tracking and timelapse, it seems to be compass based as when i point it in one direction to take a panorama, it swings round to the point where it cant turn around anymore and keeps trying.

I was aware of the fps limitations before I brought it so not too fussed and you can always use the regular camera app without the button controls for that.

Other than that, all the menu bits work, the buttons to navigate around and start stop recording seem to do what they are supposed to, the wheel works fine (for focusing, I don’t use it for zooming, because digital zoom on any device is pointless)

I updated the firmware straight away so not sure if that is the reason mine seems to work ok. Also controlling the gimbal is not as easy as I expected, it does take some skill in knowing how to use and when to use the axis locks, it won’t take the perfect smooth shot following a dog running past the camera just by standing there (as I kinda expected it to 🙂 )

By: Jon compson

Jon compson — Wed, 20 Feb 2019 20:36:23 +0000

SO MAD, I bought the junk 4, I mean the smooth 4 and have basically toss my money out the window. I have the Samsung S8. The smooth 4 shuts down, functions do not work. Seriously WTF. Its going back to Amazon ASAP. DO NOT buy if you have a samsung or using android. Once again a IOS company trying to fill the android market.

By: Ray

Ray — Tue, 19 Feb 2019 18:05:48 +0000

In reply to Rolston Jennings. I have not heard of that issue. I will look into it and comment if I learn anything.

By: Rolston Jennings

Rolston Jennings — Sun, 03 Feb 2019 04:38:50 +0000

I have a smooth 4 and a samsung s6 my problem is when ever i take a still photo and i review the photo it is cropped on both sides. I then try using my samsung s5 and takes a photo and it does not have the cropped on both sides. any solutions to this problem ?????????

By: Ray

Ray — Mon, 03 Dec 2018 23:14:19 +0000

In reply to Antoine Clinton. I still have the same problem on the S8. You are not alone.

By: Antoine Clinton

Antoine Clinton — Sun, 02 Dec 2018 09:48:44 +0000

Phone: Samsungj S9
Issue: Time Lapse Not Working
Brief:
Whenever I use the time lapse feture (both still and motion time lapse), it shows that it’s recording, but when I go back to play, whether in the ZY Play app or my samsung gallery, only a still picture shows. I know the time-lapse feature is present on the s9, but for some reason, it does not work when using the smooth 4. This sucks!

By: riyadh aljaber

riyadh aljaber — Thu, 27 Sep 2018 12:12:21 +0000

I had problems with my smooth 4 and Samsung note 5…..bluetooth wouldn’t connect. Then I pdated the firmware on the smooth 4 which not fixed the bluetooth issue.

By: Ray

Ray — Tue, 04 Sep 2018 21:45:02 +0000

In reply to Big Cell. That always happens to me when the motors overheat. It is due to the weight not being balanced. You have to shut the Smooth 4 down and let it cool off. Then it will usually start working correctly again.