Although the Zhiyun Smooth 4 gimbal is great in many ways there are currently quite a few problems and issues being experienced. The majority of the issues are coming from Android phones when used with the ZY play app. People are finding that quite a few of the functions do not work as they should. Also complaints of app failures and shutdowns.
Emily Lowrey of Micro Four Nerds compares the Zhiyun Smooth 4 gimbal to the top selling Smooth Q gimbal. She also answers people questions about the functions of the Smooth 4. Emily always does a great job talking about new products and is a very good Micro Four Thirds camera based photographer.
A few of the questions answered about Smooth 4 gimbal:
Is the Smooth 4 compatible with Filmic Pro?
Can you mount a GoPro to the Smooth 4?
Is there an Android app for the Smooth 4?
How does the Smooth 4 compare to the Smooth Q?
You can find more on the problems people are having with the Smooth 4 gimbal here if you would like to read up on it.
If this has help make up your mind on which gimbal to get you can find the Smooth 4 here and the Smooth Q here.
Emily Lowrey did a good job. But, she was holding back on how many problems there are with the Smooth 4 gimbal. If you use an iPhone the app works OK. If you are an Android user you will have lots of problems. Zhiyun has mislead people when they list a phone as compatible but don’t mention that most of the functions like the zoom wheel still do not work with the ZY play app. They should be ashamed of tricking so many people. They lost me as a future cosomer after being so deceptive.
My Zhiyun Smooth 4 has a problem with regard to its motor. it does not calibrate anymore but it is connected to the phone. I am using Samsung J7pro and Iphone 6 . I was using it before normally and had produced good videos. After a while, it became like this and I do not know the problem. I cannot use it anymore. It opens but the upper arms does not calibrate. It is just 8 month old. hope you’ll help me figure out the problem and solve it. Thank you
Common problem. Usually can not be fixed. Contact Zyiyun.
Hello, I bought a smooth 4 second hand and I have a problem that I do not know how to solve. After a few minutes of smooth operation the main arm falls as if I closed the gimbal. Is there anything you can do about it or am I wrong about the settings?
I have found the Smooth 4 motors overheat very fast if not balanced correctly. The phone must be completely balanced or this will happen.
My Smooth 4 is just days old, its switching on but the arms are not raising the phone up. Help please
If you have it balanced correctly it is usually a bad motor. Check for firmware update before sending it back.